How to Submit a Case

Harry Jung -

Need support for Google Apps or Netkiller producst? Simply fill out the form to submit a support case to our Customer Care Team.

1. Click 'Submit a Request' menu

2. Enter your Email, Type of product, Priority, Subject.

3. Enter your issues on Description. To better assist your case, we need affected users email or account information and steps to reproduce the problem.

4. Additionally, it is very helpful if you can send a screenshot or screencast


Once you’ve submitted a support case, you will automatically receive an email confirming your case. Then you can log in to the Customer Support Portal to view the status of your support case anytime.

Have more questions? Submit a request


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